Customer support

During rental

You can either prolong your rental period in written form or personally in our offices 48 hours before your rental period ends. The price of the prolongation will be calculated by our current price list.

You can change the drop off office, however in such a case, an additional fee is charged for this service.

If you have subsequently decided to go to a different country, or use the ferry, let us know so we can activate the additional services needed for this. They will be charged during vehicle drop off.

In our selection of additional equipment, you can choose Wi-Fi, GPS (satellite), child seats/booster, winter tires, tire chains.

Go to your nearest CARWIZ office. If the equipment is available you can rent it, and the charges are made according to the rental period.

If you have decided to add an additional driver to your contract you can come to the nearest CARWIZ office with a valid driver’s licence of the driver you want to add. The additional drivers fee is charged from the date you added the additional driver.

All our users can drive around with a rented vehicle in all the countries of Europe, with the exception of Bulgaria and Romania.

Contact us

To enhance your browsing experience, CARWIZ web page use cookies and similar technologies. If you continue viewing this website, we will consider that you agree with their usage. More information »